Safe Search Browser — Account & Data Deletion

Your data belongs to you. You can have your Safe Search Browser account and everything stored with it deleted at any time, and you do not have to give a reason.

How to request deletion

Email [email protected] from the email address you used to sign in, with the subject “Delete my Safe Search Browser account”.

Sending it from the address on the account is how we confirm the request is really yours. If you cannot use that address, email us anyway and we will find another way to verify you. There is currently no delete button inside the app — this email route is the way to do it.

What gets deleted

• Your account — your email address and the account identifiers held for you.
• Everything synced to it — passwords saved in Secure Vault, with their usernames and website addresses, plus your bookmarks, feed subscriptions (including the address of any custom feed you added) and app settings.

We complete verified requests within 30 days and email you when it is done. Once deleted we cannot restore your data for you. Our database provider keeps its own short-term backups for up to 30 days for disaster recovery, after which the deleted records age out of those backups too.

What is only ever on your phone

Some things are never sent to us, so there is nothing for us to delete:

• Your browsing history never leaves your device. Clear it any time from inside the app.
• Anything you save while signed out stays on that phone for as long as you remain signed out. Note that if you later sign in, what is already on that phone — including passwords saved in Secure Vault, bookmarks, feed subscriptions and settings — may be uploaded to the account so it can sync.

To remove the data the app keeps on your phone, clear the app’s storage in your phone’s Settings, or uninstall the app. Two things that does not cover: files you have downloaded stay in your Downloads folder and must be deleted separately, and it does not delete anything stored on our server — use the email request above for that.

Signing out is not deletion

Signing out stops syncing and removes saved Vault passwords from that phone. Your bookmarks, feed subscriptions and settings deliberately stay on the phone so you do not lose them, and your account and its data remain on our server so you can sign back in. Use the email request above if you want it gone for good.

Crash reports and app statistics

Crash and usage reports are collected by Google Firebase to help us fix problems. We do not attach your name or email address to them; they carry identifiers generated for your app installation, plus device and diagnostic details. Google removes crash reports automatically after a limited period (around 90 days). Because these are held by Google rather than by us, they are not covered by the deletion request above — uninstalling the app stops any further reports being sent.

Questions

If anything about deletion or what we hold is unclear, email [email protected] and a human will answer.